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Frequently Asked Questions

ARE THE IPHONES SOLD BY MOBI KING PHONES FZCO GENUINE

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Yes all iPhones sold by MOBI KING PHONES FZCO are 100 percent genuine Apple products. We specialize in wholesale distribution of tested graded and certified used iPhones Every device undergoes thorough testing and certification to ensure authenticity and functionality

WHAT DOES USED TESTED AND GRADED MEAN

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It means our iPhones are pre owned but fully tested for performance and graded based on cosmetic condition such as Grade M+, M1 and M2. For more details please refer to the Testing and Grading section on our website

DO YOU SELL ONLY USED IPHONES

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Yes we specialize exclusively in wholesale distribution of tested and graded used iPhones Our focus is on delivering high quality certified pre owned iPhones that meet the needs of both small and large scale buyers While we may occasionally offer other Apple products our primary offering is a wide selection of used iPhones in various grades to accommodate different business needs

ARE YOUR DEVICES UNLOCKED

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Yes all our devices are factory unlocked This means our used iPhones are not tied to any specific carrier and can be used with any network worldwide Whether you are buying for domestic use or for resale in international markets you can be confident that these devices will work with all carriers offering flexibility and ease of use for your customers

WHAT IS THE MINIMUM ORDER QUANTITY MOQ

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Our MOQ is 50 units making us ideal for businesses looking to place bulk orders Whether you are a small retailer or a large scale distributor we can accommodate your needs For even larger orders we can handle bulk purchases of up to 2000 units per order We also offer flexible solutions for businesses needing smaller or larger orders Please reach out for personalized assistance

HOW CAN I GET A PRICE LIST

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To request our latest wholesale price list for used iPhones simply contact us via email or phone or register on our website. Once registered, you will gain access to the most up to date pricing information and product availability. We are happy to provide detailed quotes based on your specific requirements including different models quantities and grades

DO YOU OFFER DISCOUNTS FOR BULK PURCHASES

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Yes we offer tiered pricing for bulk orders. The more units you purchase the better the pricing. Our goal is to provide competitive rates for bulk buyers. For a customized quote please contact our sales team and we will tailor an offer that fits your business

HOW ARE THE USED IPHONES GRADED

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We follow a strict grading system to ensure quality

Grade M+ Like new minimal or no signs of wear fully functional

Grade M1 Light signs of use minor scratches or slight wear fully functional

Grade M2 Visible scratches or dents but 100 percent functional

ARE THE IPHONES TESTED AND CERTIFIED

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Yes Every used iPhone undergoes a rigorous multi point inspection using specialized diagnostic software We test for

Screen quality

Battery health

Camera performance

Touch functionality

Network compatibility

Only devices meeting our strict quality standards are approved for resale ensuring reliability for your business and customers

DO THE DEVICES COME WITH ACCESSORIES

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No our used iPhones are sold as standalone devices and do not include accessories such as chargers earphones or cases However if you need accessories let us know we can assist in sourcing them

DO YOU OFFER INTERNATIONAL SHIPPING

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Our stock is available exclusively in the Dubai Airport Free Zone However we partner with reputable logistics companies that can ship worldwide If you need international shipping we will connect you with our shipping partners to arrange delivery to your country

HOW LONG DOES ORDER PREPARATION TAKE

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Order preparation typically takes 2 to 3 working days depending on the order size. We ensure all orders are processed efficiently and we will provide an estimated shipment date once confirmed

WHAT PAYMENT METHODS DO YOU ACCEPT

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We only accept bank transfers. Our secure payment system ensures safe transactions for both small and large orders Once payment is received we proceed with order processing and shipment

DO YOU OFFER A WARRANTY ON USED IPHONES

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Yes we provide a 90 day functional warranty on all devices If any functional defects arise within 90 days we will work with you to resolve the issue promptly

CAN I VISIT YOUR WAREHOUSE

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Yes we welcome business clients to visit our warehouse by appointment only Schedule a visit to inspect our stock and operations firsthand Contact us in advance to arrange a suitable time

HOW CAN I CONTACT CUSTOMER SUPPORT

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You can reach our customer support team via Email, Phone, Our website contact form

We are here to assist with any inquiries about our used iPhones or wholesale business solutions

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